A)   The CS/OTD (1) button prints the Customer Satisfaction (CS) and On-time Delivery report for one customer according to the Customer Id# entered or selected by the highlight bar.

B)   The CS/OTD (all) button prints the CS/OTD report for all customers that have CS/OTD records entered. In this report each new customer record begins on a new page, which allows all CS/OTD records to be printed at once.

C)   The CS/OTD List button prints the CS/OTD report for all customers that have CS/OTD records entered. In this report one or more customer records may appear on the same page.

 

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