Adding an effective software tool like QMSCAPA™ to your quality and ISO management systems is a great way to improve quality, and other management systems, through the efficient accumulation and analysis of information. If you are implementing a ISO management system then you will quickly learn how QMSCAPA can make the work of implementation easier and faster.
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QMSCAPA™ stands for Quality Management System, Corrective Actions and Preventive Actions (CAPA). However, QMSCAPA™ provides many of the tools necessary to maintain an excellent quality management system and other International Management Systems.
QMSCAPA™ is designed by a user group of Quality Managers, Environmental Compliance Managers, Information Security Managers, Occupational Health & Safety Professionals, including assessors, auditors, consultants and compliance managers for management systems.
If you have not joined our QMSCAPA user group, we encourage your joining and welcome your input on how we can improve QMSCAPA.
☑QMSCAPA™ includes tools for Nonconformance and Corrective Actions
☑QMSCAPA™ includes tools for accessing documented information at the distributed point of use.
☑QMSCAPA™ provides tools for collecting and management Customer Feed-back, including complaints, RMAs and recalls.
☑QMSCAPA™ provides tools for conducting Customer Satisfaction Surveys and evaluations, including survey forms, data collection and analysis.
☑QMSCAPA™ provides tools for constructing, and maintaining documents (Rich Text Format).
☑QMSCAPA™ provides tools for monitoring and measuring Objectives and Processes, including trend analysis charts and reports.
QMSCAPA™ is a Microsoft Windows compatible software relational database application, which is designed to generate CAPA forms and a log for a International and Quality Management Systems. In addition, QMSCAPA provides a method to flow information into the CAPA log from the Customer Feed-back log, Non-conformance log and findings from external and internal audits.
✓Action Task List for Corrective Action Teams
✓Alert Notices from Quality, Environmental, Health & Safety Systems
✓Configuration Management for assembly and packaging
✓Customer Feed-back (including complaints and satisfaction)
✓Customer Satisfaction Survey Designer
✓Document Text Editor (RTF) for document generation and modifying report text fields
✓Electronic approval support for Documents & Records
✓Employee Initiatives & Opportunity for Improvement
✓Integration with gDocs (plus other web based documentation systems)
✓Internal Audit Planning & Results
✓Methods for Management Review
✓Monitoring & Measuring Device Schedules for Calibration and Maintenance
✓Risk Assessment and Management Tools & Reports for Business Continuity, Environmental, Information Security, Quality, Safety and Other Security
✓Risk Assessments and Management Controls for support of 'Risk-based thinking'
✓Training Programs and
A Corrective Action Request and Preventive Action Request tracking software system is essential for any quality system. It is a regulatory requirement that FDA / global regulatory inspectors and ISO auditors consider mission critical. When implemented properly, a Corrective Action (CAPA) software system improves product quality and safety, increases customer satisfaction, and more importantly, ensures continual improvement.
Features in Version 2.23.8:
✓CAPA Search & Query tool for CAPA data analysis
✓Custom CAPA form generator and report builder
✓Customer Satisfaction Survey & Calculator
✓Module for logging Corrective Actions to address nonconforming outputs.
✓Database module for logging Alerts, Initiatives, Messages and Non-conformance for matters related to the Environment, Health, Quality and Safety.
✓Database module for logging Customer Feed-back
✓Directory of Management Personnel/Resources
✓Database module for maintaining a master document index
✓Database module for recording calibrations and maintenance of monitoring and measuring devices
✓Database module for recording personnel that are associated with the QMS
✓Database module for recording personnel training records, includes a method for verifying training effectiveness.
✓Document Revisions and Approval records made be Locked
✓Dynamic CAPA Query & Search feature for CAPA analysis
✓Email Assist for distribution of Customer Feed-back, Non-conformance Reports and Corrective Actions
✓Graphical Charts for Key Performance Indicators and
✓Graphical and Digital Charts for Quality Objectives.
✓Email Assistant for the Windows default email client.
✓Interested Parties Journal with expectations, objectives and requirements
✓Internal Audit Results Log for Management Review
✓Internal Audit Schedule for One or More Standards/System
✓Key Performance Indicator (KPI) Reports
✓Microsoft Outlook TASK links from the QMSCAPA Task Table
✓Multilevel Multi-level_Security and control.
✓Multilingual support for Editing Window Field Names
✓Multilingual support for User-defined Help
✓Optional database for managing external documents
✓OSHA Hazard Communication Standard for Safety Data Sheets (SDS)
✓Process & Standard Element Interaction Reports
✓Quality Key Performance Indicators Database
✓Report Builder for End-user Developed Reports
✓Risk Assessment Reports
✓Safety Data Sheets
✓Save most reports as an Excel compatible file
✓Support for electronic signatures
✓Support for multiple simultaneous users
✓Vendor database with approval, status and tier levels
Compatible with International Managements Systems:
Many users have reported QMSCAPA to be suitable for International Management Systems based upon the ISO 9001 Standard, AS9003, AS9100, AS9110, AS9120, e-Stewards, IATF 16949, ISO 9001, ISO 13485, ISO 14001, IATF 16949, ISO 17025, ISO 18001, ISO 22000 FSMS, ISO 22716 cGMP, ISO 22301, ISO 27001, ISO 45001, NIST 800-171, R2v3 and TL9000.
PDCA Process Model
•32 or 64 bit CPU
•Windows 8.1, Windows 10, 11 or;
•Windows 2012 Server
•Windows 2016 Server
•Windows 2019 Server
•Support for Apple OS devices through Remote Desktop Services
For QMSCAPA installations with multiple users, ABCI recommends Windows 2019 Server, or higher with Remote Desktop Services (formerly Terminal Services) for simultaneous multiple Remote Desktop Users.
*The current application may be later than this publication.